Privacy Policy

Royal Manchester Children’s Hospital Charity is committed to ensuring that your privacy is protected. This Privacy Policy sets out how Royal Manchester Children’s Hospital Charity uses and protects any information that you give Royal Manchester Children’s Hospital Charity when you use this website. By using this website, you are agreeing to the terms of this Privacy Policy. If you do not agree to our Privacy Policy then please do not use this site. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

Personal information is information that can be used to identify you. We collect personal information when you ask about our activities, register to receive our newsletters or otherwise give us personal information.

We may collect the following information:

Name

Contact information including email address

Demographic information such as postcode, preferences and interests

Amount donated online

If you only read or download information whilst using this website, we will capture information about your visit. This information will not identify you and will relate to:

The address of the website you linked to us from (if applicable)

The date of your visit

The type of browser you use

The internet domain and IP address that you access the website from

What we do with the information we gather

We require this information to help us to process donations, newsletter requests and enquiries. We may also use this information to help us understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

Processing online donations and event requests.

We may use the information to improve our services.

We may periodically send promotional email information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

We may use the information to improve our service and make each visit to the website more rewarding.

Security

Unfortunately, no data transmission over the internet it 100% secure. Whilst we are committed to ensuring that your information is secure, Royal Manchester Children’s Hospital Charity cannot guarantee the security of any information you transmit to us and you do so at your own risk. When we collect your personal information we use procedures and security features to try to prevent unauthorised access.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law. We may use your personal information to send you promotional information regarding fundraising events and appeals which we think you may find interesting, if you have signed up to receive mail and newsletters from us.  If you have previously agreed to us using your personal information for these purposes, you may change your mind at any time by writing to: Royal Manchester Children’s Hospital Charity, Citylabs, Maurice Watkins Building, Nelson Street, Manchester. M13 9NQ or emailing us at charity.office@mft.nhs.uk

If you have subscribed to receive email newsletters and email marketing from us you can unsubscribe at any time by clicking the unsubscribe box on receipt of our e-newsletter or by emailing charity.office@mft.nhs.uk at any time using the subject line Email Unsubscribe.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Royal Manchester Children’s Hospital Charity
Citylabs, Maurice Watkins Building
Nelson Street
Manchester
M13 9NQ

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Changes to the Policy

Royal Manchester Children’s Hospital Charity may change this policy from time to time by updating this page.